Banco Delta: Strategic transformation in 90 days
Context
Banco Delta faced the challenge of transforming its operations to compete in an increasingly digital and agile financial market. They needed to redesign their organizational strategy, create product innovation capabilities, and establish a data-driven decision-making culture — all within an aggressive 90-day timeline.
Diagnosis
The initial analysis revealed:
- Organizational structure misaligned with strategic objectives
- Absence of systematic product innovation capability
- Lack of a formalized business intelligence function
- Slow, hierarchy-based decision-making processes
Intervention
- 90-day strategy: transformation roadmap with measurable weekly milestones
- Product Factory: innovation cell with discovery, prototyping and launch methodology
- BI Office (Business Intelligence): dedicated team with executive dashboards and automated reports
- New org chart: organizational redesign to support the new strategy
Results
The bank successfully established the foundations for its digital transformation with three new operational organizational capabilities in just 90 days.
Duration
90 days
New capabilities
3
Areas transformed
4
Decision speed
Significantly improved
"In 90 days we achieved what normally takes a year. The Product Factory and the BI Office completely changed our ability to innovate and make decisions."
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