Success Stories

Transformations that speak for themselves

Leading companies in Latin America that trusted us to drive their organizational evolution.

01

Banking 2023-2026

Towerbank

Organizational consulting

Organizational climate study in four waves with the same instrument: 18 dimensions and 63 items across 22 areas, with an analysis pipeline of 16 integrity checks and construct validation.

Results

  • 4 comparable measurements, 2023–2026
  • 70% response rate in 2026 (189 of 270 people)
  • 17 analytical views and an executive report per wave
  • Dashboard of dynamics from 3 follow-up workshops

The same question four years in a row: the trend is worth more than the snapshot.

Banking 2026

Regional bank

AI and data adoption

Agentic AI program for the technology team: five sessions with 94 exercises on their own code, an eight-hour pre-workshop with 60 exercises, an executive awareness session and a product owner assessment.

Results

  • 5 sessions · 94 hands-on exercises
  • 8-hour pre-workshop with 60 exercises
  • Executive awareness session
  • Product owner assessment (18 questions)

Every exercise runs on the team’s real repository, not on toy examples.

Government 2021-2023

Panama Canal

Agile Coaching

Agile transformation support for the Panama Canal Authority, implementing continuous improvement practices, work visibility and experimentation in teams.

Results

  • Value stream mapping implemented
  • Small batch work adopted
  • Continuous improvement with PDCA cycles
  • Autonomous and experimental teams

Coaching based on Toyota Kata, evidence-based management and OKRs for sustainable transformation.

Yaravi Cardoze Chief Digital Officer (CDO) LinkedIn
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Banking 2026

Regional financial group

Consultative training

Three sessions of Gemini applied to banking, about four hours each: fundamentals with 24 exercises, six data science projects on business data and 19 automation labs.

Results

  • 12 hours in 3 sessions
  • 24 exercises and 19 labs
  • 6 data science projects on real questions

The projects come from the business units’ questions, not from the syllabus.

Banking 2026

Card issuer

Consultative training

Business Agility program for the PMO: three remote modules of 10, 8 and 8 hours between May and June 2026, with an AI assistant available between sessions.

Results

  • 26 hours in 3 modules
  • Group of up to 16 people
  • AI assistant for questions between sessions

The PMO practices on its own portfolio, not on a textbook case.

Distribution 2026

Regional battery distributor

AI and data adoption

From five Excel sheets to a price comparator with landed cost, IT and project dashboards reconciled against Jira, and a three-session AI program with 48 labs.

Results

  • Price comparator in production (v1.2.8)
  • IT and project dashboards reconciled 1:1 with Jira
  • 3 sessions · 48 AI labs

First the data reconciled against its source; then the dashboard.

Logistics 2026

Logistics and customs operator

Organizational consulting

A case-file system with a state machine that replaces five Excel workbooks and retyping from email, plus a process program based on SCOR and APQC.

Results

  • 5 Excel workbooks replaced
  • 2,543 shipments migrated clean: 95.9% (exit threshold: 85%)
  • 3,646 containers with validated ISO codes
  • 19 documented processes

The migration had a quality threshold for the GO and cleared it by ten points.

Health 2026

Wellness center

AI and data adoption

An integral wellness assessment system that integrates five data sources and cuts each assessment from 45 minutes to under 10, backed by 2,655 automated tests.

Results

  • From 45 min to under 10 per assessment
  • 5 data sources integrated
  • 2,655 automated tests (v1.6)

A system that supports decisions about people earns trust with tests, not demos.

Services 2026

Digital marketing agency

Organizational consulting

Organizational diagnosis with four instruments and 20 respondents in two weeks, traceable to the raw data: 91 findings classified as gaps, strengths and risks.

Results

  • 4 instruments · 20 respondents
  • 91 findings: 43 gaps, 8 strengths, 6 risks
  • Every finding links to its evidence

A diagnosis you can audit row by row.

Consumer goods 2026

Consumer goods company

Consultative training

Value stream map update with our own tool, a 27-question pre-survey and a 180-minute AI program with 18 exercises for procurement and R&D.

Results

  • VSM updated with OpsFlow
  • 27-question pre-survey
  • 180 min · 18 applied AI exercises

The workshop starts from the plant’s real flow, not from theory.

Architecture 2025-2026

Architecture firm

AI and data adoption

Ongoing data and AI support: PMO scorecard, collections dashboard with machine learning, pricing model on more than 3,000 quotes and an intranet with the directory synced from the HR system.

Results

  • PMO scorecard and collections dashboard
  • Pricing on 3,000+ historical quotes
  • Intranet with synced directory
  • MCP connector to the HR system

Every dashboard reconciles against its source before it is published.

Technology 2026

Tecnasa

Consultative training

Copilot program in seven 90-minute sessions for their teams, the “AI in 2026” keynote at EXPO TECH and three open TECNASA U webinars on AI in banking, prompt engineering and agents.

Results

  • 7 sessions × 90 min (October–December 2026)
  • Keynote at EXPO TECH 2026
  • 3 open webinars at TECNASA U

Labs are reused across sessions so the team accumulates instead of repeating.

Technology 2026

PayJoy

Consultative training

Gemini training for business teams: 27 slides and 18 hands-on exercises on their own cases, in May 2026.

Results

  • 18 hands-on exercises on business cases
  • Online material to revisit afterwards

Every exercise ends with something the team can use on Monday.

Banking 2022-2023

Towerbank

Cultural Transformation

Comprehensive cultural transformation intervention for one of Panama's most innovative banks, with over 4,000 hours of dedicated consulting.

Results

  • "Transform Your Thinking" event
  • C-Level executive training
  • Redesigned operating model
  • Change branding implemented

Complete program with 25+ interview diagnosis, communication campaign design and internal podcast.

Jacqueline Marquis VP of Human Resources LinkedIn
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Retail 2024

Adidas LATMAR

Team Coaching

Team coaching program to strengthen cohesion and performance of the regional leadership team after an organizational restructuring.

Results

  • Leadership team cohesion
  • Strengthened accountability culture
  • Transformational leadership driven
  • New member integration

3-phase program with Belbin and ABCD assessments, trust workshops and individual coaching with GROW model.

Government 2024

Panama Canal

Data Analytics Training

Business Analytics training program for the Panama Canal Authority, with 90% hands-on approach using Python and Tableau to enhance data-driven decision making.

Results

  • Python mastery for data analysis
  • Interactive dashboards in Tableau
  • Predictive models and clustering
  • Data-driven decision making

Intensive 8-session course with projects simulating real business challenges, from exploratory analysis to machine learning.

Technology 2019-2020

Dell EMC

Agile Coaching

Hands-on innovation training for one of the world's largest technology companies, rated as the best place to work by Great Place to Work.

Results

  • Learning through self-organization
  • Prototype design and use
  • Efficiency through cutting-edge practices

Custom design with emphasis on serious games, participant-centered learning and liberating structures.

Amanda Spurlock Director of Talent Acquisition, LATAM LinkedIn

Insurance 2018-2020

Seguros SURA

Agile Implementation

Design and implementation of agile frameworks to improve delivery capability from the technology area of one of Panama's most important insurers.

Results

  • Reduced delivery times
  • Scrum and Kanban implementation
  • Knowledge transfer to the team
  • Improved prioritization practices

Custom training with support focused on short cycle deliveries.

Miguel Gascón Technology and Process Director LinkedIn

Architecture 2019-2020

Mallol Arquitectos

Business Intelligence

Solution architecture consulting for the most important architecture firm in Panama and Central America, with 250 multidisciplinary professionals.

Results

  • Automated data extraction
  • Business KPI generation
  • Integrated dashboards

Rapid implementation with emphasis on their innovation-centered enterprise architecture.

Mónica Alterwain Senior Director Design Support LinkedIn

Banking 2023

BAC

Change Management

Operating model definition for change management at one of the largest financial groups in Central America and the Caribbean.

Results

  • Transformation vision and objectives
  • Organizational impact assessment
  • Change governance implemented
  • Cross-functional team coordination

32-hour virtual accompaniment with adaptable agenda: change measurement, assessment and governance.

Technology 2025

PedidosYa

Talent Development

Development program for 12 key talents aligned with new organizational values and future competencies.

Results

  • Values transformation (3 to 6)
  • 12 key talents developed
  • WEF 2025 competencies implemented
  • Individual action plans

6-month program with 12 sessions, role play, 360° feedback and individual action plans.

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